Customer Care
Delivery and Returns
Free tracked delivery from the UK, and a money-back guarantee behind every order.
Delivery
- Dispatched from the UK. Every order is packed and sent from the UK.
- Free tracked delivery. UK orders ship with free tracked delivery, so you can follow your parcel from dispatch to your door.
Money-back guarantee
We stand behind every fragrance we sell. If something is not right with your order, our money-back guarantee has you covered. Get in touch with your order details and we will put it right.
Your statutory rights
Nothing on this page affects your statutory rights as a consumer under UK law.
Questions about an order? Get in touch and quote your order number so we can help quickly.